Returns & Exchanges

Due to the perishable nature of our fresh pastries and baked goods, we strive for perfection in every order; if you are unsatisfied with your purchase, please contact us within 24 hours of receipt.

Return Process

• 1.
  Contact Our Bakery

  Email our support team or call the shop directly with your order number and a brief explanation of the issue regarding your pastries.

• 2.
  Provide Documentation

  Please include clear photographs of the product and packaging if there was damage during transit or a quality concern to help us improve our process.

• 3.
  Quality Assessment

  Our pastry chefs will review your request to determine if the item qualifies for a replacement, store credit, or a partial refund based on the circumstances.

• 4.
  Resolution Process

  Once approved, we will initiate your refund to the original payment method or schedule a fresh replacement delivery at no additional cost to you.